High and Green Season
A credit card authorization for the total amount of the reservation is required as a guarantee. Prepayment of the total amount of the reservation is required 30 days prior to the arrival date.
If a reservation is cancelled 30 days or less before the arrival date, the reservation will be charged 100% (even if it hasn’t been prepaid).
A 100% of the reservation will be charged for “no-show” (even if it hasn’t been prepaid).
** In case the rooms can be sold we will do a reimbursement of 80% of the total amount.
Holiday Season
A credit card authorization for the total amount of the reservation is required as a guarantee.
Pre-payment of the total amount of the reservation is required 60 days prior to the arrival date.
If a reservation is cancelled between 60 and 45 days prior to the arrival date, 50% of the
reservation will be charged.
If a reservation is cancelled between 44 and 30 days or less prior to the arrival date, 100% of the reservation will be charged.
A 100% of the reservation will be charged for “no-show”.
** In the case that we are able to sell the rooms, an 80% reimbursement will be made.
Children
Children from 0 to 6 years old do not pay for their room and breakfast is included. Any other services (meals, non-alcoholic beverages, etc.) must be paid for.
Children 6 years and over pay complete rate for their room and board.
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